As soon as your order has been dispatched you will receive an email or text message from our delivery partner with a tracking number to track the progress of your delivery.
Standard Delivery Estimates
| Delivery Location |
Metro |
Regional |
| VIC |
2 - 3 Business Days |
4 - 5 Business Days |
| QLD & TAS |
5 - 6 Business Days |
6 -7 Business Days |
| NSW, SA & ACT |
4 - 5 Business Days |
5 - 6 Business Days |
| WA |
6 - 7 Business Days |
8 - 9 Business Days |
| NT |
7 Business Days |
9 Business Days
|
As soon as your order has been dispatched you will receive an email or text message from our delivery partner with a tracking number to track the progress of your delivery.
Delivery to international addresses cannot be processed at this time.
RETURNS
Change of Mind-FREE In-Store Returns
Unused items purchased online can be returned free of charge to one of our many stores nationwide within 14 days of the delivery date, 30 days if you are a Rewards member. Alternatively, you can also return goods via post at your own expense. Items must be in original condition and packaging, you will need to provide a copy of your invoice to process your return.
Please note, delays are expected during peak period, however, we can assure you our team are working as quickly as possible to process your online return.
During this period, we would recommend visiting your local store for a faster return processing time at no additional cost.
If you require more immediate support, our friendly in-store staff will be happy to assist you further.
Visit our Store Locator to find a store near you.
Via Post
If there is no store near you, you can return your order via post. Items must be shipped to us within 14 days of the date your delivery has been received, be in original condition and packaging and include the original invoice.
To return via post simply affix the return label provided with your order, take it to the nearest post office and pay a postage fee. Please address your returns to:
Bed Bath N’ Table Returns
83 W Park Dr, Derrimut VIC 3026
Please note that change of mind returns via post are at the customer's cost. We recommend keeping proof of postage as we do not take responsibility for items lost in transit.
FAULTY ITEMS
On the rare occasion a manufacturing fault may occur. In this instance, we will be happy to process a full refund for the item including the postage charges. Contact us as soon as you discover a fault, advising the order number, the faulty item’s name and description of the fault (please include images if you are able). Please contact our customer service to requests a prepaid label.
However, you may return or exchange a faulty item in one of our many stores nationwide.
CANCELLING YOUR ORDER
Please kindly note, once an order and payment has been processed the order cannot be changed or cancelled. We pack orders quickly, which means we can't make any changes once you've placed them.
You can return your order to us once you have received it.
RETURN TO SENDER
If for any reason your order cannot be delivered, it will be returned to us via post. Once received by us, a refund will be processed via your original payment method. Please note we are unable to facilitate resending of returned orders at this time.
EXCHANGE
You can exchange your online order free of charge in one of our many stores nationwide within 14 days of the date your delivery has been received, upon presentation of the invoice. We do not currently offer exchanges via post.
*Click here for eligible postcodes.
For full Terms and Conditions of sales including Delivery and Returns click here
Please note all prices and charges are in $AUD.
