CHRISTMAS AND NEW YEAR DELIVERY & RETURNS
All Orders Australia wide* placed up until Midnight AEST on the dates below we will endeavour to deliver in time for Christmas.
|NSW, SA, ACT
Orders placed after these dates cannot be guaranteed delivery prior to Christmas due to Australia Post’s delivery timeframes.
Please allow up to an additional 5 business days to our usual delivery timeframes listed below for your Order to be delivered at this time.
We are pleased to offer FREE delivery for all purchases over $150. For all purchases under $150 a flat rate delivery fee of $15 per Order applies. We ship to eligible Australian postcodes only*.
All deliveries are made by Registered Australia Post and will require a signature.
Your Order will usually arrive within the following time frames:
- 4-10 business days Australia wide for capital cities and suburbs, and most regional areas;
- 10-14 business days for regional WA, QLD and NT.
Upon dispatch of your order you will receive an email containing the Australia Post Tracking ID to track the status of your delivery. Delivery to international addresses cannot be processed at this time.
Change of Mind
FREE In-Store Returns
Unused items purchased online can be returned free of charge to one of our many stores nationwide within 14 days of the date your delivery has been received. Our Rewards members enjoy extended returns of up to 30 days from the date of purchase.
Items must be in original condition and packaging. Presentation of Invoice is required to process a return. In-store returns are processed immediately.
Visit our Store Locator to find a store near you.
If there is no store near you, you can return your order via post. Items must be shipped to us within 14 days of the date your delivery has been received, be in an original condition and packaging and include original invoice.
To return via post simply affix the return label provided with your order, take it to the nearest post office and pay a postage fee. Please address your returns to:
Bed Bath N’ Table Returns
PO Box 4034
Deer Park East VIC 3002
Please note that change of mind returns via post are at the customer's cost. We recommend keeping proof of postage as we do not take responsibility for items lost in transit.
On a rare occasion, a manufacturing fault may occur. In this instance, we will process either an exchange or a full refund including postage charges. The choice is yours! Contact us as soon as you discover a fault, advising the order number, the faulty item's name and number and a description of the fault.
You can return a faulty item in one of our many stores nationwide or via post. Please contact our Customer Services to request a pre-paid postage label.
CANCELLING YOUR ORDER
Please kindly note, once an order and payment has been processed the order cannot be changed or cancelled. We pack orders quickly, which means we can't make any changes once you've placed it.
You can return your order to us once you have received it.
You can exchange your online order free of charge in one of our many stores nationwide within 14 days of the date your delivery has been received, upon presentation of the invoice. We do not currently offer exchanges via post.
*Click here for eligible postcodes.
For full Terms and Conditions of sales including Delivery and Returns click here
Please note all prices and charges are in $AUD.